Regrettably, once your order is placed, we can't accommodate changes due to our high order volume.

You can pay using Visa, MasterCard, Discover, American Express, Shop Pay, Apple Pay, Google Pay or Meta.

Currently, we do not accept Cashier's Checks or Money Orders as payment methods.

You can reach our Customer Support Team by emailing or calling: 1 (801) 734-6493 during our business hours: Monday through Friday, 8a–5p, MST.
Visit our Contact Us page for more details.

• Please ensure that the billing address for your order matches the billing address associated with your credit card, they must be identical.
• Check that the credit card number, expiration date and security code (CSC) were entered correctly.
• Check that the card is not expired or has been compromised in a fraudulent way.
• Check that the card is not close to or over the limit.

If none of these reasons seem to be the cause for being declined, we recommend contacting the credit card company. Your issuer will be able to determine why you were unable to make the transaction, and help you work out a solution to regain access to your credit line.

Not at this time. However, watch for sales and specials throughout the year, when Free Shipping might be offered.

To initiate a return for an order already received, please consult our Returns policy HERE.

In the rare event that your merchandise arrives damaged or incorrect, please reach out to our Customer Support Team immediately. Give as much information as possible and we will do our best to assist you in resolving the issue.

Both gift card products on the site are not eligible for returns.

The Sauces are not eligible for returns.

Our sauces have a 2 year shelf life and they are shelf stable.

Yes, to help you choose the right size, we provide a size chart for those apparel items that have a sizing structure. You can find it on the product page, under the sizes and color options.

VisitStoreCard.com for more terms and conditions. Your card may include one or more of the features listed below: Check your balance, save to a mobile wallet, and more!

However, you can visit any of our Mo’ Bettahs locations to check your physical gift card balance and they will be happy to help!

Find a location Here!